The Qkids Parent app is a parental tool helps you to manage your child’s lesson bookings, check learning progress, review study reports, check your lesson records as well as the balance lesson credits under your subscription with Qkids.
No, it is not refundable. If you have any questions, please email us at Qkidscourse@qkids.com, or search Facebook @qkidscourse.
A lesson package is valid from 30 to 360 days, subject to the package you’ve subscribed.
Currently Qkids only offers Qkids Phonics Program in North Americas. The Phonics Program entails two levels and each level includes 30 lessons. Two free trial lessons will be provided to new users. Upon completion of the trial lessons, an appprioate level will be recommended for the student. If you wants to switch the level, please email us at Qkidscourse@qkids.com, or search Facebook @qkidscourse.
You will need to download and install the QkidsStudent App for students from the Qkids website(https://qkids.com/us/download/) to your device.
Once you subscribe, Qkids open the available lesson schedules for you to choose. Once you choose a lesson schedule, the system will book the lessons for you on a weekly basis as per presetting. The same schedule will last throughout the full term of the lesson package you subscribed. You may check your appointed lesson time slots in both the Parent and Student App.
No. However, you may reschedule the lesson. When you reschedule that lesson, your child may not be arranged with the same class.
You will still be charged a lesson credit. However, you may reschedule the lesson one hour before the class starts.
It depends on which lesson package you choose. Basically, for every 10 lesson credits you have, you will be allowed to reschedule a lesson ONCE. For instance, if you purchase a 30-lesson package, you will have THREE chances to reschedule the lessons.
You need to reschedule the lesson at least ONE hour before the lesson starts. You CANNOT reschedule a lesson after the lesson finishes. For rescheduling, please email us at Qkidscourse@qkids.com, or search Facebook @qkidscourse.
Yes. All the classes are online live, real time.
If you have any questions, please send us email at Qkidscourse@qkids.com, or search Facebook @qkidscourse.